Description
A public transit service is offered to citizens who wish to travel to the central town of the Brome-Missisquoi RCM, namely Cowansville. This service is available only by reservation. Trips are made from a predetermined pick-up point within a set time frame.
Reservation
Business hours
Monday to Friday
8 am to 4 pm
Reservation period
8 am to noon
The office is closed on public holidays.
Online reservation
Click to bookIndividuals interested in using the Public Transit must register:
- By completing the Registration Form or the Registration Form for Temporary Disability. Please allow 48 hours before being able to make a reservation.
- By calling the customer service department of the Transportation Service directly at 450-263-7010. No waiting period is required to make a reservation.
Registration is free of charge.
An individual without functional limitations but who, for any reason, has temporarily reduced mobility (lasting less than six months) and requires the use of a mobility aid can benefit from a door-to-door service during this period. However, they must submit a doctor's note to the Transit Service specifying the expected duration of their condition.
Fare Schedule
- Fare between two municipalities: $6 per one-way trip
- Free: Children aged 5 and under, if accompanied by an adult
Payment Methods
- Cash
- Booklet of 10 tickets (non-refundable)
Payments must be made at the time of boarding.
Puchasing Transportation Tickets
- Order a ticket booklet when making a reservation. The booklet will be handed to the passenger by the driver during boarding.
- Purchase a ticket booklet at the Transportation Service office.
Intermunicipal routes are loop trips connecting Cowansville to neighboring municipalities, with departures in the morning, at noon, and in the late afternoon.
Trips from municipalities to Cowansville
- Monday to Friday
- 7:30 a.m. - 8:30 a.m.
- 12:30 p.m. - 1:00 p.m.
- 4:30 p.m. - 5:00 p.m.
Trips from Cowansville to municipalities
- Monday to Friday
- 7:00 a.m. - 8:00 a.m.
- 12:00 p.m. - 12:30 p.m.
- 3:45 p.m. - 4:15 p.m.
No-Show Trip
A no-show trip is attributed to the user for the following reasons:
- Non-payment.
- Failure to comply with the rules regarding luggage or shopping bags.
- Failure to comply with the rules regarding pets.
- Forgetting to cancel, canceling at the time of boarding, or not respecting the cancellation deadline.
- Refusal to take the transportation.
- Refusal to wear a seatbelt without an exemption certificate from the SAAQ.
Penalties
- If the no-show trip occurs on the outbound journey, the return trip is automatically canceled.
- The fees charged to the user correspond to the applicable rate.
- If the user does not pay for the no-show trip during their next trip, boarding will be denied.
- Upon the 3rd no-show trip: applicable rate + a one-week suspension of transportation services.
- Upon the 4th no-show trip: sanctions will be at the discretion of the transportation service.
Excessive cancellations
One-week suspension if 6 one-way trips are canceled within a period of 4 consecutive weeks.
Public transit services' policy
The goal of this policy is to create an operational structure that meets the needs of public transit services users and guarantees a reliable, high-quality service.
Partner
This project is carried out with the financial support of the Government of Quebec under the Public Transit Development Assistance Program