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TRANSPORT    Paratransit

Transport adapté


With the public transit increasing use, different clienteles have been gradually matched. However, measures to reduce the spread of COVID-19 continue to comply with those recommended by l’Institut national de santé publique du Québec (INSPQ), which are the following:

In all our vehicles:

  • Wearing a mask or face covering over the nose and mouth is mandatory when travelling on public transit (buses and taxis) for all people 10 years of age and over;
  • People with an underlying medical condition preventing them from safely wearing a mask or face covering are exempt from this obligation;
  • However, wearing a mask or face covering is recommended for children between 2 and 9 years of age. They aren’t recommended for those under the age of 2;
  • Wearing a mask or face covering over the nose and mouth is also mandatory for all our drivers;
  • Passengers are invited to deposit their transport ticket in collection boxes or cups to avoid skin-to-skin contact;
  • Passengers needing assistance will be aided by a driver wearing gloves, goggles or a face shield, and a mask.


  • Vehicles are disinfected daily after each trip;
  • Passengers are not allowed to sit in the front seat of vehicles;
  • For each taxi company assigning one of its vehicles to transporting people to a screening centre, the transit service will cover the costs incurred by:
  • Installing a plexiglass shield as a physical barrier between the driver and passengers;
  • The purchase of a protective cover for the back seat of the vehicle.


  • Vehicles are disinfected daily after each route;
  • Whenever possible, the first-row seats, separating the driver from passengers, remain empty;
  • A passenger not wearing a mask must sit alone;
  • When the number of passengers allows, one passenger per two seats.

We guarantee our passengers a safe trip to the extent of the limits our vehicles’ capacity imposes. Paratransit users are gradually using our service. However, most activity organizers strongly suggest they use individual means of transportation carried out by a residence employee or a relative.

CIUSSS de l’Estrie : General information and security measures

Face covering

2021 FARES
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2021 Fares

Rate within the municipality: $3.00/one way
Rate between two municipalities: $4.50/one way
Rate from Bromont to Granby: $6.50/one way
(Bromont paratransit users only)
Rate outside the area: $15.50/one way
(Paratransit service only: to Granby and St-Jean-sur-Richelieu for medical reasons)

Paratransit and public transit
Free of charge: Children 5 years old, with an adult

Free of charge: Children 13 years old, with an adult.

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No transport will be organized on December 25, 2020, and January 1, 2021.
The office will be open on December 21, 22, 28 and 29, from 8:00 a.m. until noon.

The regular schedule will resume January 4, 2021.

MRC Brome-Missisquoi Paratransit service is a door-to-door reservation-based public transportation for disabled persons who are unable to use regular public transit.

Paratransit Eligibility Policy from the Quebec Ministry of Transport
Eligibility application form

Explanatory document

Paratransit politics (French only)

User’s guide

Area covered
Circuits réguliers et occasionnels Regular itinerary schedule
Office and transit schedules

Comments, requests, information, complaints

Contact us


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